Privacy Policy

Headbandsxo
Address: 2340 Place Neptune, Brossard, QC J4Y 1R4
📞 450-888-8969
📧 info@headbandsxo.shop
Effective Date: October 26, 2025

1. Introduction

Welcome to Headbandsxo, your go-to destination for elegant and fashionable women’s hair bands and accessories.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit headbandsxo.shop or make a purchase from us.

By accessing or using our website, you consent to the practices described in this policy.

2. Information We Collect

We collect personal information to ensure a smooth shopping experience and to improve our services. The information we may collect includes:

A. Information You Provide

  • Name, billing address, shipping address

  • Email address and phone number

  • Payment details (processed securely via third-party providers)

  • Account login credentials (if you create an account)

  • Communication preferences and messages sent to us

B. Information Automatically Collected

When you browse our store, we automatically receive certain data such as:

  • IP address

  • Browser type, device type, and operating system

  • Pages viewed, time spent, and referring URLs

  • Cookies and analytics data (see Section 6)

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Communicate updates, promotions, and shipping information

  • Improve our website and product offerings

  • Comply with legal and tax requirements

We do not sell, rent, or trade your personal data to third parties.

4. Sharing Your Information

We may share your information only with trusted third parties necessary to operate our business:

  • Shopify: Our eCommerce platform that hosts our online store

  • Payment Processors: Such as Shopify Payments, PayPal, or Stripe

  • Shipping Providers: To deliver your orders securely

  • Analytics Services: To help us understand website performance

All third-party partners adhere to strict confidentiality and data protection standards.

5. Data Retention

We retain your information only as long as needed for legitimate business or legal purposes.
For example:

  • Order records are kept for accounting and tax compliance.

  • Inactive customer data may be deleted after a reasonable period.

You can request deletion of your data anytime by contacting info@headbandsxo.shop.

6. Cookies

Headbandsxo uses cookies to improve your shopping experience. Cookies help us:

  • Remember items in your cart

  • Recognize returning visitors

  • Track analytics and optimize our site performance

You can manage or disable cookies in your browser settings. However, some site features may not function properly if cookies are disabled.

7. Data Security

We use SSL encryption and follow PCI-DSS compliance to protect your personal and payment information.
Although no online system is 100% secure, we take all reasonable precautions to safeguard your data from unauthorized access, misuse, or disclosure.

8. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

To exercise these rights, contact us at info@headbandsxo.shop.

9. Email Marketing and Communication

With your consent, we may send you promotional emails, offers, and updates about new collections.
You can unsubscribe at any time by clicking “Unsubscribe” in the email footer or by contacting us directly.

10. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect information from minors. If a parent or guardian believes their child has provided personal data, please contact us for prompt removal.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Updates will be posted on this page with a new effective date.

12. Contact Us

If you have questions, feedback, or concerns about this Privacy Policy, please contact us:

📧 info@headbandsxo.shop
📞 450-888-8969
📍 2340 Place Neptune, Brossard, QC J4Y 1R4