Payment Policy

Headbandsxo
📍 2340 Place Neptune, Brossard, QC J4Y 1R4
📞 450-888-8969
📧 info@headbandsxo.shop
Effective Date: October 26, 2025

1. Overview

At Headbandsxo, we strive to make your shopping experience smooth, secure, and convenient. This Payment Policy explains how payments are processed for purchases made on our website and the options available to you.

All prices displayed on our site are in Canadian Dollars (CAD) unless stated otherwise.

2. Accepted Payment Methods

We accept a variety of secure and trusted payment options, including:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.

  • Digital Wallets: Apple Pay, Google Pay, and Shop Pay.

  • PayPal: For secure online payments.

  • Other Methods: Depending on your region, additional local payment options may be available at checkout.

Your payment details are encrypted and processed securely through our third-party payment processors. Headbandsxo does not store or access your credit card information.

3. Payment Authorization

Once an order is placed, your payment method will be authorized immediately, but the actual charge will occur when your order is confirmed and processed.
If your payment fails or is declined by your bank, your order will not be completed, and you will be notified instantly on the checkout page.

4. Currency and Taxes

  • All prices on our website are listed in CAD.

  • Taxes are calculated based on your shipping address and added at checkout in accordance with Canadian tax regulations.

  • For international orders, import duties or additional charges (if applicable) are the responsibility of the customer.

5. Payment Security

We take payment security seriously.
All transactions are processed through SSL (Secure Socket Layer) encryption, ensuring your information remains safe at all times.
Our website complies with PCI-DSS (Payment Card Industry Data Security Standards) to protect cardholder data.

If any unauthorized transaction is detected on your account, please contact both your bank and our support team immediately at info@headbandsxo.shop.

6. Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email containing:

  • Your order number

  • Details of your purchased items

  • The total amount charged

  • An estimated shipping timeline

If you do not receive an email within 30 minutes, please check your spam folder or contact us directly.

7. Cancellations and Refunds

Orders can be canceled within 24 hours of purchase if they haven’t been shipped.
Once an order has been dispatched, it cannot be canceled.
Refunds for eligible orders will be issued according to our Refund Policy and credited to your original payment method.

8. Payment Issues

If you encounter issues during checkout — such as a failed transaction, double charge, or payment error — please contact us immediately with:

  • Your name

  • Order number (if available)

  • Payment method used

We will investigate and resolve the issue as quickly as possible.

9. Fraud Prevention

To protect our customers and business from fraudulent transactions, Headbandsxo reserves the right to:

  • Verify the identity of the customer before fulfilling an order.

  • Cancel or hold any suspicious transaction until further verification.

  • Report fraudulent activity to authorities when necessary.

10. Contact Us

If you have any questions about payments or billing, please reach out to our customer support team:

📧 info@headbandsxo.shop
📞 450-888-8969
📍 2340 Place Neptune, Brossard, QC J4Y 1R4